Questions? We Can Help
Answers to the questions riders ask most about the free account, the app, billing and cancelling. If yours is not here, our team is happy to help.
Create Free AccountYour Free Account
Your free Rider Development Portal account gives you any three lessons of your choice, the complete blended learning within those lessons, two free Theory Test Academy tests and the Bike Garage in the app.
No. Your free account is free to open and stays free for as long as you want to use it.
Both. Learners and full licence holders use the same free account, and you tell us which type of rider you are when you sign up.
Website And App
Yes. You have one account and one rider record, so your lessons and progress are the same whether you use the website portal or the Motorcycle Training App.
Download the Motorcycle Training App and sign in with the same email and password you used on the website.
No. One membership covers both the website and the app.
Billing And Cancelling
Full details of membership and any current offers are on the Membership and Pricing page.
Membership is paid monthly. There is no contract.
You can cancel from your account settings at any time. If you joined through the app, cancel through your phone’s app store account. Your access continues until the end of the period you have paid for.
No. Website promotions apply to memberships taken through the website only. The app is always at the standard monthly price.
Getting Help
Use the form on our contact page and the team will get back to you.
Use the forgotten password link on the sign in screen. If that does not help, contact us with the email address you signed up with.
Talk To Our Team
Send us a message with your question and the email address on your account, and we will reply as soon as we can.
Go to the contact pageTry It For Yourself
Open your free account and choose any three lessons on the website or in the app.
Create Free Account